Refund policy

Returns
If you are not satisfied with your item or just don't feel like it's a fit for you. Don’t worry we got you covered!

Returns will be honored within 30 days of your purchase in the original form of payment. Just send us an email and we will send you a label for return on us!

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging and we require a receipt or proof of purchase. 

Refunds (if applicable)
Once your return is received we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval of your refund. It will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Note that original shipping costs are not refundable.

Shipping

To return your product, you should email sales@shopsantuario.com for specific instructions. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.